All in stock items will be shipped by UPS or USPS within 24 hours of receipt. Orders placed over the weekend will ship the following working day. Each customer will be emailed a tracking number for their order once our shipping department ships your order.

Some times we do run of items and usually turn around time for out of stock items is from one week to 3 weeks depending on availability. Any item (s) found defective must be returned with in 10 days of receipt for full credit or exchange.

No, items will be accepted back after 20 days of purchase. All anal, oral or vaginal Instruments & toys can only be returned if found technically defective..